Reliable HTTPS based real-time fax connections for business fax servers and provider fax solutions

Upcoming Event

HIMSS17

February 19-23, 2017

Booth #7665

Orlando, FL

Upcoming Event

Channel Partners 2017

April 10-13, 2017

FaxBack Booth #862

Las Vegas, NV

Upcoming Event

Channel Partners 2017

April 10-13, 2017

FaxBack Booth #862

Las Vegas, NV

Upcoming Event

HIMSS17

February 19-23, 2017

Booth #7665

Orlando, FL


Upcoming Event

Channel Partners 2017

April 10-13, 2017

FaxBack Booth #862

Las Vegas, NV


Upcoming Event

Channel Partners 2017

April 10-13, 2017

FaxBack Booth #862

Las Vegas, NV




Upcoming Event

National RES
Las Vegas 2017

March 13-16, 2017

Las Vegas, NV



Upcoming Event

National RES
Las Vegas 2017

March 13-16, 2017

Las Vegas, NV


Specifically Built for Fax
…and Only Fax

Specifically
Built for Fax
…and Only Fax

IAFax has been built specifically for dedicated fax connections from the ground up and into the clouds. We are not a VoIP Provider that supports faxing but a dedicated provider for fax and only fax. Because of this, we can offer your business the best faxing connections possible. Fax connections are not an afterthought for us but our main business focus. It’s not apples-to-apples, we are different as we are only fax, thus we do it the best.

We use secure HTTPS to bridge the gap between your business fax server and our dedicated fax cloud giving you security and fulfilling your compliance requirements such as HIPAA.

Secure Fax

IAFax’s cloud-based fax network and fax solutions for the Healthcare Industry are HIPAA compliant and we offer documented statements of our HIPAA Compliance Attestation. We take it farther than the general HIPAA conduit exception, as that is not sufficient protection for cloud-connected fax solutions. We are a business associate under HIPAA.


Fax is an important communication method for the healthcare industry, so keeping PHI secure is a requirement that we take seriously. With multiple fax solution options from cloud fax telephony, premise fax solutions, cloud hosting and HTTPS based fax machine integration, IAFax can offer you the right and documented compliant secure solution.


Reliable Faxing and Reducing Exposure

Delivering reliable faxes over cloud-based HTTPS and VoIP connections requires extensive real-time monitoring and diagnostics on fax transmissions. IAFax has built its network and monitoring services to reduce PHI exposure by eliminating data in real-time from its diagnostic tools.


Compliance Attestation

We provide our healthcare provider customers, and any other businesses handling PHI, a signed business associate agreement. Contact us to obtain one. You can access our HIPAA Compliance Attestation statement here.

Secure Fax

IAFax’s cloud-based fax network and fax solutions for the Healthcare Industry are HIPAA compliant and we offer documented statements of our HIPAA Compliance Attestation. We take it farther than the general HIPAA conduit exception, as that is not sufficient protection for cloud-connected fax solutions. We are a business associate under HIPAA.


Fax is an important communication method for the healthcare industry, so keeping PHI secure is a requirement that we take seriously. With multiple fax solution options from cloud fax telephony, premise fax solutions, cloud hosting and HTTPS based fax machine integration, IAFax can offer you the right and documented compliant secure solution.


Reliable Faxing and Reducing Exposure

Delivering reliable faxes over cloud-based HTTPS and VoIP connections requires extensive real-time monitoring and diagnostics on fax transmissions. IAFax has built its network and monitoring services to reduce PHI exposure by eliminating data in real-time from its diagnostic tools.


Compliance Attestation

We provide our healthcare provider customers, and any other businesses handling PHI, a signed business associate agreement. Contact us to obtain one. You can access our HIPAA Compliance Attestation statement here.


Our Focus

We strive to be different and to be the best.


Reliability

If it doesn’t work all the time, what’s the point? That is what we think. We have built it to work.

From our reliable real-time HTTPS transport to our core carrier interconnects, including SSL encryption for security, you will have a reliable solution. You have what you need for compliance.

If that isn’t enough, we monitor your server or service to ensure all is well. Our goal is to let you know, not the all too often you let us know.


Technology

Connections are only as good as the weakest link. We have removed any weak link we possibly can.

We have focused on every link in the chain with our own technology and that of our partners and carriers.

As fax communication is critical to your business and your customers, our technology is tried and true while being ahead of the curve in an ever-changing communications realm. We are built for fax and only fax.


Telephony

Who you associate with says a lot about who you are. That is why we work with some of the largest and best carriers.

We are much more than just HTTPS over the Internet, we do whatever we can to see that your faxes work with the best possible effort.

No black boxes here, we are proud of who we use on the backend and want you to know it. We will do whatever we can to ensure your fax goes through.


Support

Support is very important. At the end of the day, everyone wants to be heard and feel loved. When you have questions, concerns and yes, even issues, you will get the care and support that you deserve. Not just whenever we get to it, but real-time and all-the-time.

You will always get us via email, phone and online chats via our website. Back to the question of ‘Why’, support is a very important aspect of a service so we had to make sure it fit with the rest of our focus.

About Our Service

IAFax offers customers with a premise-based fax server telephony connections in the cloud via HTTPS. This allows business customers the best of both worlds; maintaining control of their existing fax application while connecting it up to a 100% fax-focused network for reliability.

IAFax supports connections to NET SatisFAXtion fax servers from FaxBack Inc. Connections can scale from two channels up to large scale enterprise or provider deployments requiring multiple T1’s and redundant connections.

Why HTTPS

Why use HTTPS based fax connections for fax machines and MFP’s?

  • Reliability when used with over the Internet connections
  • Security over the open Internet as it uses SSL encryption
  • Ease of connections since it uses HTTP
  • No firewall issues that can be typical with SIP T.38
  • Supports all data connections including WiFi, Satellite, and Cellular
  • Preserves real-time faxing from fax server
  • Maintains VoIP cost effectiveness
HTTPS vs. SIP T.38

Here is a more technical view on the differences between using HTTPS for faxing vs. SIP T.38.

  • Latency on the Internet can affect critical timing in T.38. HTTPS faxing buffers the connections allowing the fax call to not be affected during typical Internet latency.
  • One of the key factors affecting SIP T.38 is burst packet loss. When this happens, it more often than not causes the fax call to terminate. Using HTTPS and its underlying TCP connections that were built to be immune to burst packet loss gives businesses much better reliability in the open Internet.
  • SIP T.38 has no inherent security and thus requires additional and often costly security layers between the end business and the provider. With HTTPS, the business does not need to do anything to achieve full security.
  • Often, SIP T.38 connections use redundant packets increasing bandwidth consumption. HTTPS does not need this redundancy to achieve a quality connection. For larger-scale enterprise connections, limiting bandwidth can be something to be aware of.
Real-time Fax Connections

IAFax is not a store-and-forward, but a full real-time fax communication similar to SIP T.38. HTTPS is used between the business fax server and the IAFax cloud.

Best Effort Faxing

Don’t be locked into only one carrier that you use for your telephones and voice traffic. We have multiple carriers and do everything we can to help ensure your fax goes through.

Smart Fax Routing

IAFax intelligently routes fax retries over alternative carrier paths to ensure “best effort” methods are used to deliver customer faxes. By doing so, IAFax is allowing customers the highest quality faxing not typically achievable over a dedicated VoIP route.

We Use Microsoft Azure

As part of our cloud-based high availability and geo-redundancy strategy, we use Microsoft Azure to help ensure our service is always online.

A Complete Solution

Get a 100% complete solution, not just a partial one

Get Everything Together

Connecting your premise-based Fax Server up to IAFax gives you everything your business needs to quickly and effortlessly get a reliable and secure fax solution in place. You don’t need to worry about all the details. We are here to give you a complete solution allowing you to focus on your own business.

Even if things go wrong on your end, yes it can happen, we detect the disconnection from IAFax’s service and can notify you instantly. Who else can do that?

Security compliance is also extremely important for medical applications. IAFax’s focus on security ensures you worry-free faxing, even to the Cloud.

Easy Deployment

Be online and faxing in an instant, with over-the-Internet connections.


Reliable & Secure

Connect your fax server with HTTPS via Verizon and Level3.


Fast

V.34 and fully real-time communications. No store-and-forward.


Automatic Monitoring

We monitor your connection. If it goes offline, we let you know automatically via alerts.


Easy Deployment


Be online and faxing in an instant, with over-the-Internet connections.



Reliable & Secure


Connect your fax server with HTTPS via Verizon and Level3.



Fast


V.34 and fully real-time communications. No store-and-forward.



Automatic Monitoring


We monitor your connection. If it goes offline, we let you know automatically via alerts.


Our Partners and Carriers

Network Architecture

Some interesting things about our network you may not know…

Touch the blue to explore...

HTTPS is the key – NET SatisFAXtion, as your premise-based fax server effortlessly connects to IAF Services Cloud, giving you unparalleled fax reliability and security that you won’t find with SIP T.38 trunk connections.

Connection Types

  touch image for more…

Open Internet

Reliable however you connect or who you use. HTTPS doesn’t have SIP T.38 vulnerabilities.

WiFi

WiFi is used extensively in business LAN’s and WAN.

Satellite

Fax over Satellite Connections.

Cellular

Fax over Cellular Connections.

Connect no matter what connection type you have.

Have a Question?


We can answer anything… just ask.

We can answer anything…
just ask.

Subscription Pricing

Small Business Starter

Per Port/Month

$39

2 Port Bundle

2 Simultaneous Fax Channels

5 DID's

Starter Fax Traffic*

1 Fax Number Port (LNP)

No Setup Fee

Annual Support Included

$936 per year

Call to Sign-up
SMB Plus

Per Port/Month

$65

2 Port Bundle

2 Simultaneous Fax Channels

5 DID's

SMB Fax Traffic*

1 Fax Number Port (LNP)

No Setup Fee

Annual Support Included

$1560 per year

Call to Sign-up
Enterprise

Per Port/Month

$65

4 Port Bundle

4 Simultaneous Fax Channels

10 Fax Numbers (DID's)

Enterprise Fax Traffic*

1 Fax Number Port (LNP)

No Setup Fee

Annual Support Included

$3120 per year

Call to Sign-up
High Density

Per Port/Month

Call

6 - 48 Ports

6+ Simultaneous Fax Channels

DID Bundles

Per Month Traffic Plans

Porting Bundles (LNP)

Professional Services

Support Plan Options

-

Call to Sign-up

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